Water Damage 101: First Steps After Discovering Water Damage in Your Home or Business

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Nobody wants to imagine finding water damage in their home or business. This is a very unsettling situation. Being prepared and knowing the immediate steps you should take will make a massive difference to the outcome. It can reduce your stress and minimize the damage.

HC Marketer, the trusted leader in Water Damage Restoration for Macomb & Oakland Counties, has created this comprehensive guide that will help you through the immediate aftermath after discovering water damage at your home or place of business.

1. Prioritize Safety

Make sure that the building is safe before you do anything else. Be on the lookout for electrical hazards. You should leave the area if you smell burning or notice exposed wires.

2. Find the source of water

When you’re sure it’s safe to do so, identify the source of the water. Shut off the water if the leaky pipe is the cause. Wait until the authorities confirm that it is safe to enter your home if it is due to a disaster like a flood.

3. Document Damage

Document all damage with photos and detailed notes. You will find these helpful in dealing with your insurer. Note the date, the time, and any relevant details regarding the discovery of damage.

4. Contact Your Insurance Company

Contact your insurance company once you have documented the damage. You can get guidance from them on how to proceed with a claim. Insurance companies will prefer to minimize any additional damage, so don’t delay.

5. Call a Water Damage Restoration Company

It’s now time to call in the experts. Water damage restoration companies, such as HC Marketer, can assess the damages, create a recovery plan and begin the cleaning and restoration. These professionals are equipped with the expertise and equipment needed to deal with water damage, as well as any related issues such as mold and mildew.

6. Start the cleaning process

You can start the cleaning process while you wait for professionals. You can begin removing the soaked items and start drying out the area using fans and dehumidifiers if it is safe. For significant water damage, it is best to leave the job to professionals to avoid further damage and personal injury.

7. Be flexible and patient

It’s also important to realize that restoration of water damage is lengthy. The process may take several weeks or days, depending on the extent and severity of the water damage. During this time, it’s essential to remain flexible and patient.

Note that the above steps are merely guidelines and may not apply to all situations. Every water damage situation is different and requires different actions. It’s essential to get professional help you can rely on.

We’re here to help you through the harrowing aftermath of water damage. Our experience and dedication will ensure that your home or office is cleaned thoroughly, dried, and restored to its original condition, if not better.

HC Marketer can help you with water damage issues in Macomb & Oakland Counties. Call us at 248-469-4700. We are here to help you get through this challenging time and restore comfort and safety to the property. Our expertise can give you peace of mind regarding water damage.

Service areas include but are not limited to the following communities:

Macomb County

Clinton Township
Sterling Heights
Shelby Township
Saint Clair Shores
Chesterfield Township
Macomb Township
Harrison Township
Washington Township
Mount Clemens
New Baltimore


Oakland County

Rochester Hills
West Bloomfield Township
Farmington Hills
Royal Oak
Madison Heights
Oak Park
Auburn Hills
Bloomfield Township